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We offer 1 Year Warranty for our items. Our warehouse team must receive the returned units with its original box and accessories. This includes the UPC code label and seal.If not, a re-stocking fee may apply. If you open a return request because of ‘buyer cancellation, don’t need anymore’, units need to be delivered with the same condition. If not, a restocking fee may apply. The customer needs to contact our customer service before purchase to confirm services contract (includes SmartNet). Our warranty does not apply for customer errors during the configuration and installation, accident after the product has been delivered, altering and modifying.
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